You will learn about:

• The type of questions to ask in preparing for difficult or uncomfortable conversations
• The Gap (where you are and where you want to be) and the Uphill Journey
• The Benefits or Outcomes from difficult conversations
• Empathy
• Tolerance
• Mindful Communications
• Harmonious Communications
• Collaborative Conversations
• Kindness
• Getting Out of the Comfort Zone

Upon completing this course you will be better prepared for having tough or difficult conversations on any topic.

Key benefits from this course

• Learn how engage others to have uncomfortable conversations
• Understanding sensitivity levels required for these tough conversations
• Increased ability to achieve productive results through having difficult conversations
• Improved communication skills
• Become more effective in having collaborative conversations
• Increased ability to improve relationships